If For Any Reason You Are Not Fully Satisfied Details Of Returning Our Products Are Listed Below:
Items must be returned within 28 days of original order date.
We ask that the items are unworn and unwashed.
Items must have all tags still attached.
We are unable to accept returned items which have been marked by makeup, false tan or creams and ask for care to be taken when trying your items on.
We ask items be returned odourless.
We reserve the right NOT to refund you if you return items to us outside the terms of our Returns Policy. It is also important that you are aware that the cost of sending back returns must be paid by the customer. This must be confirmed by our customer care team before the items are sent back.
Ginger Tree Boutique
600 Bearwood Rd. Bearwood
West Midlands B66 4BW
We try our very best to process your return but on occasions it may take up to five working days for your return to be processed once your parcel has been received into our warehouse. Please be aware that it can take your bank a further 2-10 days for the funds to appear back in your bank account depending on the card issuer.
Covid -19 Update
Our orders will be sent via our usual courier services until further notice. For your safety, parcels will be left at your address in a safe place and you will be notified of delivery via email. Customers are encouraged to choose a preferred safe place to avoid contact.